Delivering world-class BPO Services
SA Commercial enables our clients to be connected to their customers 24/7, while taking the responsibility of managing customer experience effectively and efficiently. We’re here to take care of your customer’s needs so that you can focus on your business’ needs.
Awards and milestones
We take great pride in what we do, which is why we are incredibly proud of when we are recognised for our dedication.
Bpesa GBS National Awards: Top Global Business Services, Marketing and Sales Professional Award
Winner CCMG Outsourced Partnership Award by the Western Cape Government Contact Centre
SA Commercial receives Ethics Institute of South Africa accreditation and certification
Finalist in National Productivity Awards
SA Commercial creates a multi-channel application form
SA Commercial ISO 27001 certification
Managing Director receives International Women's Entrepreneurial Challenge (IWEC) Award
Managing Director receives Regional Business Women's Award
Launches on/offshore incentive programme for SA Commercial employees
Win Industry Award - Best Outsource Contact Centre (SME)
Enterprise Development partnership formed with Aegis BPO South Africa part of the $27 billion Essar Group
What our clients are saying
Thank you for your trust. We are grateful to all the companies that we’ve worked with to achieve great results on various projects and to help deliver effective solutions to complex issues.
Their systems are dynamic, ensuring maximum required efficiency and productivity of applied resources. The systems are agile and adaptable, allowing for upgrades to campaigns and processes with minimal production interruption.
SA Commercial has consistently delivered against high standards of sales and service. Their values of a high performance culture, collaborative partnership model and professionalism is in line with that of our business.
I highly recommend SA Commercial and hope to continue to co-create in delivering world class client engagement programs.
Our partnership commenced in 2017 and during this time we collaborated with each other to provide innovative interventions and continuous improvement on our customer experience via both the technology platform and resource infrastructure. SA Commercial is always open to constructive feedback and a reliable partner, making our business relationship both effortless and pleasant. We are delighted with the service of SA Commercial.
The service was always rendered proactively and efficiently with significant value added.