Connecting you with your clients
via our Award Winning BPO contact centre
Who we are
We get it, you need to focus on growing your business, not spend all your time trying to manage customer engagement. As an award-winning contact centre based in Cape Town, South Africa, we are here to help.
"SA Commercial has certainly added value to our business by providing our clients with the best possible service when marketing our products, which it does with integrity and transparency."
How can we partner with your business?
When it comes to engaging with customers, only the best will do! This is why we offer a full package of world-class business-process outsourcing services, with the help of committed staff and the latest technological advancements. From client-retention programmes to client-experience management, prepare to connect with your customers efficiently and effectively, 24/7.
Goodwill and resilience in times of Covid-19
"SA Commercial displaying a sincere demonstration of lived corporate values, and no doubt their contribution will be to the benefit of many.”
- Minister of Finance and Economic Opportunities, David Maynier
Our services
Inbound calling services 
Outbound calling services 
Client-retention programmes 
Lead generation and appointment setting 
Research and survey services 
Data and back-office services 
Client service management 
Cross-selling/upselling 
Helpdesk and technical support services 
Order fulfilment 
Campaign management and control 
Online and e-support services
- Inbound calling services
- Outbound calling services
- Client-retention programmes
- Lead generation and appointment setting
- Research and survey services
- Data and back-office services
- Client service management
- Cross-selling/upselling
- Helpdesk and technical support services
- Order fulfilment
- Campaign management and control
- Online and e-support services
Serving the world from Cape Town, South Africa
South Africa has become one of the most sought-after business process outsourcing destinations in the world. With hardworking and dedicated professionals and favourable exchange rates for international clients, it’s not hard to see why …
- Since 2003, the South African contact centre industry has grown by 8%
- Cape Town is largely regarded as one of the most beautiful places to visit in the world, and is seeing a growing trend in business tourism
- Cape Town is known as the "Silicon Valley" of South Africa, meaning we are able to provide clients with top-quality services based on the latest technological research and practices
- The South African government has highlighted the contact-centre sector as a key focus area for investment and has committed its full support to developing the industry
Helping businesses grow
