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Connecting you with your clients

via our Award Winning BPO contact centre

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Who we are

We get it, you need to focus on growing your business, not spend all your time trying to manage customer engagement. As an award-winning contact centre based in Cape Town, South Africa, we are here to help.


SA Commercial

"SA Commercial has certainly added value to our business by providing our clients with the best possible service when marketing our products, which it does with integrity and transparency."

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How can we partner with your business?

When it comes to engaging with customers, only the best will do! This is why we offer a full package of world-class business-process outsourcing services, with the help of committed staff and the latest technological advancements. From client-retention programmes to client-experience management, prepare to connect with your customers efficiently and effectively, 24/7.

Goodwill and resilience in times of Covid-19

"SA Commercial displaying a sincere demonstration of lived corporate values, and no doubt their contribution will be to the benefit of many.”
- Minister of Finance and Economic Opportunities, David Maynier

Our services

  • Inbound calling services Inbound calling services
  • Outbound calling services Outbound calling services
  • Client-retention programmes Client-retention programmes
  • Lead generation and appointment setting Lead generation and appointment setting
  • Research and survey services Research and survey services
  • Data and back-office services Data and back-office services
  • Client service management Client service management
  • Cross-selling/upselling Cross-selling/upselling
  • Helpdesk and technical support services Helpdesk and technical support services
  • Order fulfilment Order fulfilment
  • Campaign management and control Campaign management and control
  • Online and e-support services Online and e-support services
  • Inbound calling services Inbound calling services
  • Outbound calling services Outbound calling services
  • Client-retention programmes Client-retention programmes
  • Lead generation and appointment setting Lead generation and appointment setting
  • Research and survey services Research and survey services
  • Data and back-office services Data and back-office services
  • Client service management Client service management
  • Cross-selling/upselling Cross-selling/upselling
  • Helpdesk and technical support services Helpdesk and technical support services
  • Order fulfilment Order fulfilment
  • Campaign management and control Campaign management and control
  • Online and e-support services Online and e-support services

Serving the world from Cape Town, South Africa

South Africa has become one of the most sought-after business process outsourcing destinations in the world. With hardworking and dedicated professionals and favourable exchange rates for international clients, it’s not hard to see why …

  • Since 2003, the South African contact centre industry has grown by 8%
  • Cape Town is largely regarded as one of the most beautiful places to visit in the world, and is seeing a growing trend in business tourism
  • Cape Town is known as the "Silicon Valley" of South Africa, meaning we are able to provide clients with top-quality services based on the latest technological research and practices
  • The South African government has highlighted the contact-centre sector as a key focus area for investment and has committed its full support to developing the industry
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Helping businesses grow