Mogamad Gierdien is the Operations Manager of SA Commercial BPO, a Cape Town based award-winning BPO (Business Process Outsourcing) contact centre and registered, authorised financial services provider.
Mogamad regards high performance, quality, integrity and innovative leadership as key attributes of a successful operation. As such, his role at SA Commercial BPO sees him managing a truly “people-centric” and high performance-driven contact centre that has a primary goal of becoming its clients’ most trusted outsourced partner.
His love for the industry began when he became a contact centre agent in 1997. He’s since acquired extensive knowledge and experience while holding hands-on management positions within various related industries including Telecommunications, Retail and Finance.
Mogamad joined SA Commercial BPO in 2008 as the Operations Manager. With his strong values, passion, professionalism, speed to delivery, and commitment to world-class service, he embodies the culture and brand of SA Commercial BPO and today is an integral member of its senior management team.
Mogamad is a high-energy, confident, positive, passionate leader. He believes in setting aspirational goals for himself and values the concept of “my business and my people”.